Sign In
The Brook Casino has rolled out an updated sign-in experience that makes it simpler to access your Gold Club rewards, sportsbook activity, racebook wagers, and on-property perks from one place. The streamlined flow is designed for speed and security: fewer steps to get started, clearer account linking, and direct access to seasonal promos like the “12 Days of Christmas” table games and the “Win a Volvo!” offer once you’re logged in.
What’s new for players
- Unified account access: sign in once to view casino play, DraftKings sportsbook history, and racebook rewards without switching logins.
- Clearer verification and account linking: add your Gold Club card or Fastbet account in a few clicks so play and tier credits track correctly.
- Mobile-friendly pages: the sign-in form adapts for phones and tablets so you can check promos, leaderboard status, or upcoming shows while on the go.
- Security reminders and support options are more visible, so you can reset credentials or contact help quickly.
You can read our full property review for more background on The Brook’s offerings and events.
How to sign in and what you’ll see
- Step 1Go to the sign-in page and enter your email or membership number and password.
- Step 2If you forgot your password, use the “Forgot Password” link to receive reset instructions by email.
- Step 3After signing in, link your Gold Club card or racebook membership to ensure points, tier credits, and rebates are tracked during visits.
- Step 4From your account page you can make deposits with MasterCard or Visa in USD, view active promotions, and manage communication preferences.
- Step 5If you use DraftKings for sportsbook action, make sure your DraftKings account is connected so crowns, boosts, and sportsbook promos appear in one dashboard.
Quick tips to avoid hiccups
- Keep your contact email current so recovery and promo notices reach you.
- Verify your account details before claiming time-sensitive promotions, and read the terms — bonus offers, like “Up to $100 + 100 Free Spins,” will have wagering and eligibility rules.
- Save screenshots of receipts or confirmation screens for large transactions or tier upgrades.
- If you plan to use the racebook, link your rewards card prior to placing bets to ensure rebates post correctly.
Help is close at hand
The Brook’s site now highlights live chat for fast answers, and you can email support at support@livefreeandplay.com for account or billing issues. If you suspect unauthorized access, contact support immediately and change your password.
Keep play safe and balanced
Signing in gives you access to tools that help protect your play: deposit limits, session reminders, time-outs, and self-exclusion options. Use them to keep gambling fun and within your budget. Contact the support team to set limits or for guidance on responsible play.
Sign in today on the sign-in page to check your Gold Club balance, link accounts, and see which seasonal promos you qualify for.