Register
Getting registered at The Brook is quick and gives you access to casino play, sportsbook action, racebook rebates, and the Gold Club rewards that unlock the best promos. Whether you’ll sign up on property or link accounts on your phone, this guide walks you through the essential steps, what you’ll need, and tips to start earning points and claiming offers.
One Account, Many Ways to Play — Which registration do you need?
The Brook operates several linked programs: the Gold Club players card, the on-site DraftKings Sportsbook, the racebook (Fastbet), and casino promotions. Decide what you want first—slot and table play and rewards, sports betting, or racebook rebates—and follow the matching signup steps below to make sure your play and rewards are tracked correctly.
Step-by-Step Registration Guide
- Step 1Visit the Rewards & Account Center at The Brook or register in person at the desk.
- Step 2Provide basic ID (government-issued photo ID), name, date of birth, address, email, and phone number. Proof of address may be required for verification.
- Step 3Pick up and activate your Gold Club card at the desk. If you register online or on arrival, your account will be ready to swipe so you earn points immediately.
- Step 1Download the DraftKings app or visit the DraftKings kiosk at The Brook.
- Step 2Complete account details, verify age and identity, and link a payment method.
- Step 3Deposit with MasterCard or Visa (accepted at The Brook) in USD to start wagering.
- Step 1Sign up at the Rewards & Account Center to get your racebook membership card.
- Step 2Link your card to the Fastbet Mobile app or swipe on property so wagers are tracked.
Gold Club perks include Free Play and E‑Cash redemptions, monthly rewards, and tiered benefits (Bronze, Gold, Exclusive, Onyx). Example conversion shown on property: 50 points = $1 in Free Play for HHR machines. Keep an eye out for 2X Tier Credit days to accelerate your status.
DraftKings runs frequent odds boosts, bonuses, and the Dynasty Rewards program—check the DraftKings app for current promos. Be sure you’re physically located in a state where in-person sportsbook activity is allowed when placing bets.
Rebates range from about 1% to 5% depending on monthly play, plus an extra 1% on greyhound wagers. Track your wagering activity so you receive proper rebates.
Claim welcome offers and seasonal promos the smart way
The Brook runs headline promotions such as the “Win a Volvo” prize, “12 Days of Christmas” table games events, and seasonal experiences like the Winter Market and roast duck dinner. If an online-style welcome bonus is advertised (for example, “Up to $100 + 100 Free Spins”), check these details before claiming:
- Confirm eligibility, wagering requirements, and play-through rules.
- Note any expiration dates, game restrictions, and maximum stake rules.
- Contact support via on-site chat or email at support@livefreeandplay.com if terms aren’t clear. Always read promo terms in full—offers can require Gold Club membership or a minimum deposit to activate.
Payments, verification, and payout tips
The Brook accepts MasterCard and Visa for deposits in USD. For smooth deposits and withdrawals:
- Use the same name on your payment method and account; keep digital copies of ID ready for verification.
- Expect ID checks for large withdrawals, and a reasonable processing time while the casino verifies information.
- Set deposit limits if you want tighter spending control and use property or app tools to monitor activity. If you have questions about a payment or a pending cashout, contact support@livefreeandplay.com or the on-site chat team for assistance.
What to bring and what to expect on your first visit
Bring a government photo ID and your Gold Club details or proof of registration. If you plan to attend special events, pre-order dining offers like the Roast Duck Dinner or reserve show tickets early—holiday events can sell out. For poker and table promos, check daily schedules and sign-up windows to qualify for hourly high-hand or guaranteed payouts.
Keep it fun and stay in control
Play within your means and take advantage of responsible-gambling tools: set deposit limits, use time-outs, or choose self-exclusion if needed. The Brook is a regulated property, and both staff and apps offer support and ways to limit play. If anything about a bonus or verification seems unclear, reach out to support@livefreeandplay.com or use on-site chat so you get clarity before you play.
If you want a deeper look at what The Brook offers—games, loyalty tiers, and current events—see our full review. Registering puts you in the driver’s seat for promotions like 2X Tier Credit days, seasonal jackpots, and exclusive member benefits; just remember to check terms, verify your account, and play responsibly.